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.A FEW THINGS TO KNOW BEFORE YOUR VISIT
Salon Policies
We can’t wait to welcome you to Bliss! These policies help us protect the time of our guests and team while keeping every appointment running as smoothly as possible. Please take a moment to review them before your visit.
Rescheduling for New Guests
We understand that plans can change. New guests may reschedule their first appointment up to two times after the initial booking.
After two reschedules, advance booking may no longer be available. Future appointments may be limited to same-week availability, when available.
Cancellations
Need to change your plans? Please cancel or reschedule your appointment at least 48 hours in advance.
Appointments cancelled with less than 48 hours’ notice are subject to a 50% rebooking fee. An invoice will be sent by email or text, and the balance must be paid before a new appointment can be reserved.
Late Arrivals
We want every guest to receive the time and attention reserved for their appointment. Guests arriving 15 minutes or more late may not be able to receive their full scheduled service.
For appointments with multiple services, services may need to be removed to accommodate the remaining appointment time without a price adjustment.
For single-service appointments that can no longer be completed, a 50% rebooking fee may apply. If you’re running behind, please give us a call at (720) 726-5093 so we can determine what’s possible.
Service Adjustments + Refunds
All completed services are non-refundable.
If you’re experiencing an issue with your cut or color, please contact us within 7 days of your original appointment. When appropriate, we’re happy to make a complimentary adjustment.
For color services, guests must follow the recommended at-home care instructions to qualify for a complimentary adjustment.
Guests + Children
Your appointment is time set aside for you. To keep the salon comfortable and safe, we ask that you arrive without additional guests or children unless they are also receiving a scheduled service.
Hot tools, shears, chemicals, and other professional equipment can create safety concerns for children in the salon.
We appreciate your help in keeping Bliss a relaxing space for everyone.
If You’re Feeling Unwell
The health of our guests and team matters to us. If you’re feeling sick or experiencing symptoms of illness, please contact us before your appointment so we can help you reschedule.
Guests who arrive visibly ill may be asked to reschedule their service.
No-Shows
Appointments that are missed without notice significantly impact our team and guests waiting for availability.
New guests who no-show their first appointment will be unable to immediately rebook online. An invoice for 100% of the missed service will be issued and must be paid before another appointment can be considered.
Thank You for Respecting Our Time
These policies allow us to give every guest the experience, attention, and appointment time they’ve reserved. By booking with Bliss Salon & Spa, you acknowledge and agree to the policies above.